Night-Shift Logistics & Customer Support Specialist

APL Logistics; Gardena (CA); On-site; USD 31,000 - 44,000; Full time

Benefits offered by this job

Vacation

6 days sick time

8 paid holidays

Personal holiday

Company Bonus Plan

401(K) SAVE Plan

Medical, Dental, Vision, and Life &amp

Job summary

APL Logistics in Gardena, CA seeks a results-driven Logistics Order Specialist to ensure accurate order processing, maximize container loading, and timely, cost-effective fulfillment. You will collaborate with internal teams and external vendors to meet customer expectations and comply with regulatory requirements and company policies.

Key duties include monitoring order fulfillment metrics, supporting Vendor Logistics Program for new business, and maintaining strong relationships with customers

Qualifications

• Minimum 3 years of relevant work

Responsibilities

• Monitor and analyze order fulfillment metrics and take corrective actions as needed
• Support Vendor Logistics Program to secure new business and deepen relationships
• Provide excellent customer service and address concerns promptly
• Develop and maintain relationships with customers and suppliers
• Collaborate with cross-functional teams and communicate with stakeholders
• Generate and analyze reports on order fulfillment metrics and present findings

Job description

APL Logistics in Gardena, CA seeks a results-driven Logistics Order Specialist to ensure accurate order processing, maximize container loading, and timely, cost-effective fulfillment. You will collaborate with internal teams and external vendors to meet customer expectations and comply with regulatory requirements and company policies.

Key duties include monitoring order fulfillment metrics, supporting Vendor Logistics Program for new business, and maintaining strong relationships with customers