Logistics Specialist

Evo Logistics; Los Angeles (CA); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Paid time off

Parental leave

Vision insurance

Job summary

Evo Logistics is hiring a Customer Service and Logistics Coordinator in Los Angeles to support customers and coordinate the movement of orders from processing through delivery. This role combines customer service, shipment tracking, and transportation scheduling to help keep customers informed and deliveries on schedule.

You will communicate with customers and vendors, maintain accurate account information, and resolve order-related issues, while coordinating routing, tracking shipments, and

Qualifications

• Bachelor's degree or equivalent required.
• Ability to work weekends.
• Attention to detail.
• Problem solving skills.
• Bilingual.
• Proficient with Microsoft Office.

Responsibilities

• Process customer orders and develop delivery schedules.
• Coordinate routing and scheduling for inbound and outbound trucks.
• Monitor inbound airfreight shipments and check their status.
• Organize and maintain customer account details in the inventory system.
• Provide customer service support and respond to phone and email inquiries.
• Communicate with customers and vendors about orders, delivery schedules, and shipment updates.
• Track customer orders and troubleshoot issues that affect their progress or delivery.
• Manage driver schedules to support transportation and delivery needs.

Skills

Customer Service

Bilingual

Microsoft Excel

Inventory Software

Data Entry

Organizational skills

Multitask

Problem Solving

Work under pressure

Education

Bachelor's degree

Tools

Inventory Software

Job description

As a Customer Service and Logistics Coordinator, you will support customers and coordinate the movement of orders from processing through delivery. This role combines customer service, shipment tracking, and transportation scheduling to help keep customers informed and deliveries on schedule. You will communicate with customers and vendors, maintain accurate account information, and resolve order-related issues.

Responsibilities

• Process customer orders and develop delivery schedules.
• Coordinate routing and scheduling for inbound and outbound trucks.
• Monitor inbound airfreight shipments and check their status.
• Organize and maintain customer account details in the inventory system.
• Provide customer service support and respond to phone and email inquiries.
• Communicate with customers and vendors about orders, delivery schedules, and shipment updates.
• Track customer orders and troubleshoot issues that affect their progress or delivery.
• Manage driver schedules to support transportation and delivery needs.

Qualifications

• Ability to communicate clearly with customers and vendors by phone and email.
• Organizational skills to maintain account details and coordinate orders, deliveries, and driver schedules.
• Ability to track order status and troubleshoot customer service and logistics issues.

REQUIRED SKILLS:

Bachelor Degree or

• Ability to work weekends
• Attention to detail
• Problem Solving
• Bilingual
• Inventory Software experience
• Proficient with Microsoft Office
• Ability to multitask
• Data Entry
• Customer Service
• Microsoft Excel
• Work well under pressure
• At least one year experience in operations/logistics

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Parental leave
• Vision insurance

Schedule:

• 8 hour shift
• Tues / Wends Off
• 8:00am-4:30pm
• Work Location: In person