Night Shift Leader — Bakery Operations & Guest Experience

Insomnia Cookies; Stamford (CT); On-site; USD 19,286 - 27,552; Part time

Benefits offered by this job

Flexible schedules

Pay-on-Demand

Paid vacation

Mentorship

Pet insurance

Growth opportunities

Team environment

Free cookies

Job summary

Insomnia Cookies in Stamford, CT is hiring a Shift Leader to captain bakery operations during night and day shifts. You will lead the cookie crew, manage orders, supervise staff, and ensure quick, friendly service while maintaining safety and quality.

You should have at least 1 year in customer service, POS experience, strong communication, and leadership skills. We offer flexible part-time schedules, daily pay, paid time off, training, pet insurance, growth opportunities, and free cookies with

Qualifications

• At least 1 year of working experience in a customer service focused role.
• Point of Sale systems experience.
• Outstanding communication, time management, and people skills.
• Outgoing/friendly/patient demeanor.
• Detail focused and results-oriented.
• Ability to lead-by-example and motivate others.
• Ability to lift up to 40 lbs.
• Legally eligible to work in the United States.
• Must be 18 years or older to be employed.

Responsibilities

• Provide incredible customer service and quality products to all of our guests throughout their experience within our bakeries.
• Support store leadership by maintaining operations during your shift, communicating pertinent information, monitoring production efficiency, holding the team accountable to company standards and procedures, and assisting in the training and coaching of team members.
• Prioritize and delegate tasks for baking, cashiering, packaging, and cleaning while leading the cookie crew team.
• Support and work alongside the Cookie Crew.
• Provide a safe, clean, working environment for our guests and staff and adhere to safe food handling practices.
• Manage cash handling and deposits.

Skills

Customer service

POS experience

Communication

Time management

People skills

Leadership

Physical stamina

Work eligibility

Age requirement

Job description

Insomnia Cookies in Stamford, CT is hiring a Shift Leader to captain bakery operations during night and day shifts. You will lead the cookie crew, manage orders, supervise staff, and ensure quick, friendly service while maintaining safety and quality.

You should have at least 1 year in customer service, POS experience, strong communication, and leadership skills. We offer flexible part-time schedules, daily pay, paid time off, training, pet insurance, growth opportunities, and free cookies with