Night Shift Leader — Bake, Lead & Delight Guests

Insomnia Cookies; West Hartford (CT); On-site; USD 1,928,640 - 2,479,680; Part time

Benefits offered by this job

Flexible part-time schedules

Pay-on-Demand

Paid vacation and sick time

Mentorship and training

Pet insurance

Job stability with growing company

Growth/promotions opportunities

Fun team environment

Free cookies with every shift

Job summary

Insomnia Cookies is seeking a Shift Leader for our newly opened West Hartford location. You will captain the bakery operations by leading the team, baking, taking orders, and engaging with guests to ensure a memorable night experience.

You will supervise and mentor team members, manage shift flow, and uphold company standards. This role offers flexible part-time schedules and opportunities for growth within a rapidly expanding brand.

Qualifications

• At least 1 year of customer service experience.
• Experience with Point of Sale systems.
• Excellent communication and time management.
• Ability to lift up to 40 lbs.
• Legally eligible to work in the United States; 18+.

Responsibilities

• Provide excellent customer service and quality products to guests in the bakery.
• Support store leadership by maintaining operations during your shift and training teammates.
• Prioritize and delegate tasks for baking, cashiering, packaging, and cleaning.
• Lead the cookie crewTeam and ensure smooth shift operations.
• Maintain a safe, clean working environment and follow food safety practices.
• Manage cash handling and deposits.

Skills

Customer service

POS experience

Communication skills

Time management

Team leadership

Detail oriented

Age 18+

Legal work eligibility (US)

Tools

POS systems

Job description

Insomnia Cookies is seeking a Shift Leader for our newly opened West Hartford location. You will captain the bakery operations by leading the team, baking, taking orders, and engaging with guests to ensure a memorable night experience.

You will supervise and mentor team members, manage shift flow, and uphold company standards. This role offers flexible part-time schedules and opportunities for growth within a rapidly expanding brand.