Night-Shift Lead Field Service Engineer (Conveyor)

Intelligrated Inc.; Columbus (OH); On-site; USD 75,000 - 95,000; Full time

Job summary

Intelligrated Inc. is seeking a Lead Field Service Technician in Columbus, Ohio to manage a team of field service technicians and ensure high-quality service delivery.

The night shift runs Monday to Thursday from 03:00 PM to 11:30 PM, with overtime.

You will report to our supervision in Columbus and lead efforts to support warehouse automation projects, conveyor and sortation systems, and related technologies through hands-on guidance and training.

Qualifications

• Minimum of 2 years of proven field service engineering experience.
• Strong technical knowledge in field service technologies.
• Excellent leadership and team management abilities.
• Ability to manage multiple projects and prioritize tasks.
• Experience driving process improvements in field service.
• Conveyor background experience.

Responsibilities

• Oversee field service operations and ensure quality delivery.
• Schedule technicians to meet customer demands and SLAs.
• Provide technical expertise remotely and on-site.
• Collaborate with cross-functional teams to implement solutions.
• Conduct training for technicians and customers.
• Stay updated with industry trends and recommend improvements.
• Ensure compliance with company policies and regulations.

Skills

Field service experience

Leadership

Project management

Process improvement

Conveyor systems

Technical knowledge

Education

Bachelor's degree in Engineering

Master's degree preferred

Job description

Intelligrated Inc. is seeking a Lead Field Service Technician in Columbus, Ohio to manage a team of field service technicians and ensure high-quality service delivery.

The night shift runs Monday to Thursday from 03:00 PM to 11:30 PM, with overtime.

You will report to our supervision in Columbus and lead efforts to support warehouse automation projects, conveyor and sortation systems, and related technologies through hands-on guidance and training.