Sr Field Service Technician - Luckey, Oh

Intelligrated Inc.; Luckey (OH); On-site; USD 65,000 - 90,000; Full time

Job summary

Intelligrated Inc. in Luckey, OH is seeking a Sr Field Service Technician to deliver high‑level technical support for warehouse automation equipment. You will diagnose, repair, and maintain mechanical and electrical systems, while ensuring safety and quality in service delivery.

The role requires hands-on troubleshooting, collaboration with cross‑functional teams, and potential overtime or shift coverage. You will mentor junior technicians and provide training to customers to maximize system

Qualifications

• 2+ years of mechanical and/or electrical troubleshooting and repair experience.
• MS Office skills (Word, Excel, and Outlook).
• Ability to work independently and manage multiple tasks.
• Shift work may be required.

Responsibilities

• Diagnoses mechanical and electrical problems using drawings and diagnostic tools.
• Follow safety procedures and PPE to maintain a safe work environment.
• Performs preventive maintenance, repairs and cleaning on equipment.
• Collaborate with cross-functional teams to resolve customer issues and follow up.

Skills

Independence

Customer-focused

Problem solving

Shift flexibility

Education

Bachelor’s or Associate degree in Engineering or related field

Tools

PLC experience

Diagnostic tools (multimeter, laptop)

MS Office

Job description

Sr Field Service Technician - Luckey, Oh

• Full-time

Intelligrated is a leading provider of warehouse automation and material handling solutions. The company designs, integrates, and supports end-to-end automation systems including conveyor and sortation systems, robotics, automated storage and retrieval systems (AS/RS), software, controls, and lifecycle services. Intelligrated helps retailers, e-commerce companies, manufacturers, distributors, and parcel operations improve efficiency, productivity, and fulfilment performance through intelligent, integrated automation solutions.

Job Description
Sr Industrial Maintenance Technician
As a Sr Industrial Maintenance Technician, you will have the opportunity to provide high-level technical support and service to our customers, ensuring the optimal performance of Honeywell products and systems. You will troubleshoot and resolve complex technical issues, perform maintenance and repairs, and provide training and guidance to customers and junior technicians. Your expertise and dedication will drive customer satisfaction and contribute to the success of our service operations.
In this role, you will impact the efficiency and reliability of our service operations, enhance customer satisfaction, and support the growth of our business by ensuring the highest standards of service delivery.
Key Responsibilities

• Diagnoses mechanical and electrical problems using technical drawings (electronic/mechanical schematics) and diagnostic tools (e.g., multi-meter, laptop)
• Follow appropriate safety procedures and use Personal Protective Equipment (PPE) while maintaining equipment (Lock Out/Tag Out, Arc Flash, etc.) and ensure a safe work environment by eliminating potential equipment safety hazards.
• Performs preventive maintenance, repairs and cleaning on equipment (e.g., pneumatic systems, material handling equipment, hydraulic equipment, electronic and electrical equipment, etc.) and shop according to safety and quality procedures
• Collaborate with cross-functional teams to resolve customer issues and follow up with customer on resolutions
• Willing to work overtime and cover multiple shifts, when needed
• Other duties as assigned

Qualifications
YOU MUST HAVE

• 2+ years of Mechanical and/or Electrical troubleshooting and repair experience
• MS Office skills (Word, Excel, and Outlook)
• Ability to work independently and manage multiple tasks
• Shift work may be required

WE VALUE

• Bachelor’s or Associates degree in Engineering or a related field
• Experience with PLC’s is a plus
• Customer-focused mindset
• Strong problem-solving and decision-making abilities

All your information will be kept confidential according to EEO guidelines.