Night-Shift Lab Services Specialist

WVU Medicine; Morgantown (WV); On-site; USD 28,000 - 42,000; Full time

Job summary

WVUH West Virginia University Hospitals is seeking an office assistant to support billing, sample intake, and patient information processing in Morgantown. The role emphasizes accurate data handling, courteous client communication, and reliable collaboration with lab teams.

The position requires strong organizational skills, ability to work a night shift, and adaptability to changing workloads. A high school diploma or GED and a valid driver's license are required.

Qualifications

• Must have strong communication skills for written and oral interactions.
• Ability to adapt and learn new processes as department needs change.
• Attention to detail in data entry, billing, and sample processing.
• Works well in a team and supports coordinators and managers.

Responsibilities

• Handle office tasks including billing reports, daily audits, scanning, and resolving client issues.
• Provide excellent customer service with clear written and oral communication.
• Answer telephone calls promptly and concisely.
• Gather demographic, billing, and insurance information to process lab orders.
• Receive lab samples at the UML office, label, and route to the lab.
• Process samples per WVUH standards to maintain stability.
• Centrifuge samples for processing, storage, and delivery.
• Use hospital systems (fax, phones, Gajema tracking, computers) per hospital standards.
• Collaborate with coordinators and managers to identify issues.
• Maintain flexibility to adapt to changes in workload or schedule.

Skills

Good communication

Adaptability

Attention to detail

Teamwork

Education

High School Diploma or GED

Job description

WVUH West Virginia University Hospitals is seeking an office assistant to support billing, sample intake, and patient information processing in Morgantown. The role emphasizes accurate data handling, courteous client communication, and reliable collaboration with lab teams.

The position requires strong organizational skills, ability to work a night shift, and adaptability to changing workloads. A high school diploma or GED and a valid driver's license are required.