Laboratory Services Coordinator - Night Shift

WVU Medicine; Bensley (VA); On-site; USD 32,000 - 52,000; Full time

Job summary

WVUH West Virginia University Hospitals is seeking an entry-level office/support associate to manage data entry and customer service for laboratory test processing. You will handle billing reports, daily audits, and patient information while ensuring accuracy and timely communication with clients.

The role emphasizes strong written and verbal communication, attention to detail, and teamwork in a hospital environment. Night shift and location Morgantown, WV are noted as current scheduling details.

Qualifications

• High School Diploma or GED required.
• Valid driver's license required.

Responsibilities

• Office duties including billing reports and daily audits.
• Provide excellent customer service via written and oral communication.
• Answer telephone calls promptly and concisely.
• Obtain demographic, billing, and insurance information from clients to process lab orders.
• Receive and label lab samples for delivery to the lab.
• Process samples per WVUH standards to maintain stability.
• Centrifuge samples for processing and storage.
• Use hospital communication systems per standards.
• Collaborate with coordinators and managers to identify issues.
• Adapt to changes in workload and scheduling.

Skills

Good communication

Adaptability

Attention to detail

Team player

Education

High School Diploma or GED

Valid driver’s license

Job description

WVUH West Virginia University Hospitals is seeking an entry-level office/support associate to manage data entry and customer service for laboratory test processing. You will handle billing reports, daily audits, and patient information while ensuring accuracy and timely communication with clients.

The role emphasizes strong written and verbal communication, attention to detail, and teamwork in a hospital environment. Night shift and location Morgantown, WV are noted as current scheduling details.