Night-Shift Lab Data & Client Support Clerk (Weekend)

Montefiore Health System; City of Yonkers (NY); On-site; USD 33,000 - 48,000; Full time

Job summary

Montefiore Medical Center in Yonkers is hiring a Senior Statistical Clerk to serve as a liaison between laboratories and clinics, handling 200+ accounts and 8,000 monthly calls. The role supports reporting, order guidance, specimen logistics, and critical result communication with HIPAA-compliant practices.

The position is located in the Yonkers call center, with night hours on weekends from 12:00 AM to 8:30 AM, and requires at least a high school diploma with related experience.

Qualifications

• High School Diploma or GED required; Associate’s Degree preferred.
• At least 1 year of work experience required.
• Ability to use laboratory and clinical information systems, computers, and label printers.
• Understanding of medical terminology and strong communication skills.

Responsibilities

• Telephone critical value reports within regulatory requirements for all MMC hospitals and facilities.
• Answer incoming laboratory calls in a pleasant and professional manner.
• Use LIS and lab reporting systems to send reports to printers and fax reports.
• Maintain strict confidentiality per HIPAA guidelines.
• Coordinate STAT pick ups and courier requests.
• Triaging problems related to specimens and turnaround times.
• Assist with ordering, collection and transporting specimens.
• Communicate with reference labs regarding ETA and specimen integrity.
• Complete LIS training to access patient information and report critical values.

Skills

Telephone communication

Communication

Organization

Education

High School Diploma/GED

Associate’s Degree

Tools

Laboratory Information System (LIS)

Job description

Montefiore Medical Center in Yonkers is hiring a Senior Statistical Clerk to serve as a liaison between laboratories and clinics, handling 200+ accounts and 8,000 monthly calls. The role supports reporting, order guidance, specimen logistics, and critical result communication with HIPAA-compliant practices.

The position is located in the Yonkers call center, with night hours on weekends from 12:00 AM to 8:30 AM, and requires at least a high school diploma with related experience.