Senior Lab Liaison & Data Specialist (Night Shift)

Montefiore Health System; City of Yonkers (NY); On-site; USD 40,000 - 56,000; Full time

Job summary

Montefiore Medical Center in Yonkers seeks a Senior Statistical Clerk to serve as a liaison between laboratories and clinics, handling 200+ accounts and 8000 calls monthly. The role requires strong communication, LIS proficiency, and knowledge of laboratory operations.

Training in EPIC/Beaker and Cisco is highlighted. The position is based in a Yonkers call center with overnight hours, supporting critical value reporting and sample logistics.

Qualifications

• High School Diploma or GED required.
• At least 1 year of work experience.
• Familiarity with laboratory and clinical information systems.
• Understanding of medical terminology required.
• Excellent communication and organizational skills.

Responsibilities

• Telephone and respond to calls per lab reporting requirements.
• Maintain confidentiality per HIPAA guidelines.
• Assist with reporting using LIS and printers/faxing.
• Coordinate specimen collection, handling and transport.
• Provide accurate information to clients and clinical staff.
• Triaging issues related to specimen workflows and turnaround times.
• Support ordering, collection and transport of specimens.
• Communicate with reference labs on ETA and specimen integrity.

Skills

Communication

Problem solving

Lab logistics

Laboratory medicine knowledge

Education

High School Diploma/GED

Associate’s Degree preferred

Tools

EPIC/Beaker

Cisco

Job description

Montefiore Medical Center in Yonkers seeks a Senior Statistical Clerk to serve as a liaison between laboratories and clinics, handling 200+ accounts and 8000 calls monthly. The role requires strong communication, LIS proficiency, and knowledge of laboratory operations.

Training in EPIC/Beaker and Cisco is highlighted. The position is based in a Yonkers call center with overnight hours, supporting critical value reporting and sample logistics.