Night-Shift Lab Communications Specialist

Montefiore Einstein; City of Yonkers (NY); On-site; USD 33,000 - 48,000; Full time

Job summary

Montefiore Medical Center in Yonkers, NY is seeking a Senior Statistical Clerk for the Pathology department. The role serves as a liaison between the laboratories and MMC clinics, handling 8,000 calls monthly and ensuring timely communication of critical results.

Responsibilities include triaging specimen issues, assisting with ordering and collection, and maintaining confidentiality per HIPAA guidelines while using LIS and EPIC/Beaker systems.

Qualifications

• High school diploma or GED required; associate degree preferred.
• Ability to use laboratory and clinical information systems and printers.
• Strong medical terminology knowledge and good organizational skills.

Responsibilities

• Handle approximately 8000 inbound and outbound calls per month.
• Provide patient reports and communicate critical results within required timeframes.
• Triages problems related to specimens and assists with ordering, collection and transport.

Skills

Telephone communication

Customer service

Problem solving

Medical terminology

Education

High School Diploma/GED

Associate's Degree preferred

Tools

EPIC/Beaker

Cisco

LIS

Job description

Montefiore Medical Center in Yonkers, NY is seeking a Senior Statistical Clerk for the Pathology department. The role serves as a liaison between the laboratories and MMC clinics, handling 8,000 calls monthly and ensuring timely communication of critical results.

Responsibilities include triaging specimen issues, assisting with ordering and collection, and maintaining confidentiality per HIPAA guidelines while using LIS and EPIC/Beaker systems.