Night Shift Statistical Clerk — Healthcare Liaison

Montefiore Medical Center; Fort Wayne (IN); On-site; USD 33,000 - 48,000; Full time

Job summary

Montefiore Medical Center in Yonkers, NY, is seeking a Senior Statistical Clerk for the Pathology call center, working night shifts on weekends (12:00 am–8:30 am). The role serves as liaison between laboratories and MMC clinics, handling 8,000 calls per month and guiding client communications.

You will process patient results, ensure rapid reporting of critical values, support specimen logistics, and maintain HIPAA integrity while using LIS training to access patient information and report

Qualifications

• High School Diploma/GED required.
• Associate's Degree preferred.
• At least 1 year work experience required.
• Ability to use laboratory and clinical information systems; understand medical terminology.

Responsibilities

• Telephone critical value reports within regulatory requirements for all MMC hospitals, outpatient facilities & EDs.
• Answer incoming laboratory calls in a pleasant and professional manner.
• Use LIS to report results and transmit to remote printers or faxing.
• Maintain strict confidentiality per HIPAA guidelines.
• Manage STAT pickup and courier requests; ensure accurate call transfers between departments.

Skills

Communication skills

Organizational skills

Medical terminology understanding

Education

High School Diploma/GED

Associate's Degree

Tools

Laboratory Information System (LIS)

Job description

Montefiore Medical Center in Yonkers, NY, is seeking a Senior Statistical Clerk for the Pathology call center, working night shifts on weekends (12:00 am–8:30 am). The role serves as liaison between laboratories and MMC clinics, handling 8,000 calls per month and guiding client communications.

You will process patient results, ensure rapid reporting of critical values, support specimen logistics, and maintain HIPAA integrity while using LIS training to access patient information and report