Night Shift Hospital Security Specialist

Trinity Health; Grand Rapids (MI); On-site; USD 25,000 - 39,000; Full time

Job summary

Trinity Health in Grand Rapids is seeking a Security Officer to maintain a safe environment for staff, patients, and visitors, enforcing hospital policies and applicable laws with a professional, can-do attitude.

The role involves patrolling, greeting and guiding people, assisting with escorts and wayfinding, and timely incident reporting. Training and certifications are required to ensure ongoing readiness and safety across the campus.

Qualifications

• High school diploma or GED.
• Six months in a customer service-related role with strong communication and de-escalation skills.
• Valid State of Michigan driver's license at time of hire, and insurable under Trinity Health liability insurance guidelines with an acceptable driving record.
• Ability to complete training in Chemical Agent Sprays, handcuffs/restraints, PPCT, CPI, and other defensive tactics.
• No criminal record.
• Preferred: Associate's or Bachelor's Degree in Criminal Justice, Security Management or related field.
• Preferred: One year of experience in police, public safety, security roles, or equivalent.

Responsibilities

• Intervenes with disorderly individuals using non-violent crisis intervention before physical intervention is necessary.
• Assists nursing staff with clinical ordered patient restraints and management of combative patients.
• Performs vehicle parking lot patrols and provides security escorts as assigned.
• Greets, directs and assists customers, visitors, patients and colleagues across Trinity Health facilities.
• Escorts patients, visitors, and staff to locations and provides wayfinding assistance as needed.
• Coordinates with co-workers to maintain a positive team atmosphere and meet security objectives.
• Interviews involved individuals, documents incidents, and takes photographs as needed for security reports.
• Responds to alarms and provides necessary assistance to ensure safety.

Job description

Trinity Health in Grand Rapids is seeking a Security Officer to maintain a safe environment for staff, patients, and visitors, enforcing hospital policies and applicable laws with a professional, can-do attitude.

The role involves patrolling, greeting and guiding people, assisting with escorts and wayfinding, and timely incident reporting. Training and certifications are required to ensure ongoing readiness and safety across the campus.