Night Shift Guest Relations Specialist | Patient Experience

Medical City Healthcare; Irving (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, prescription, dental, vision

Wellbeing support and counseling

Paid time off and disability coverage

401(k) with company match

Tuition and certification support

Fertility and family-building benefits

Discounts and other programs

Job summary

Medical City Las Colinas, part of HCA Healthcare, seeks a Guest Relations Specialist to enhance patient experience in a hospital setting in Irving, TX. You will coordinate information flow among patients, staff and physicians while upholding our commitment to exceptional customer service.

Responsibilities include clear communication, serving as a point of contact for customers, and collaborating with physician offices to support patient care during night shifts and weekdays.

Qualifications

• High School Diploma or GED required.
• 1 year of clerical or administrative experience in a healthcare setting.

Responsibilities

• Provide positive communication between patients, staff, physicians and the facility.
• Serve as a source of information for all customers and interacts with physician’s office on behalf of our patients.
• Perform all duties of this position reinforce our commitment to excellent customer service.

Education

High School Diploma or GED

Job description

Medical City Las Colinas, part of HCA Healthcare, seeks a Guest Relations Specialist to enhance patient experience in a hospital setting in Irving, TX. You will coordinate information flow among patients, staff and physicians while upholding our commitment to exceptional customer service.

Responsibilities include clear communication, serving as a point of contact for customers, and collaborating with physician offices to support patient care during night shifts and weekdays.