Night Shift Public Area Attendant

HHM Hospitality; Washington (District of Columbia); On-site; USD 21,000 - 30,000; Full time

Job summary

Capitol Hill Hotel in Washington, DC is seeking an overnight House Person to clean and maintain public hotel areas in line with brand standards and sustainability goals. You will greet guests, inspect areas, and perform cleaning tasks across floors and public spaces.

Responsibilities include transporting linen, reporting maintenance issues, assisting with guest inquiries, and stepping in as a room attendant during peak periods.

Qualifications

• High School diploma preferred.
• Previous housekeeping experience required or equivalent training preferred.

Responsibilities

• Greet and acknowledge guests in a courteous and friendly manner.
• Inspect assigned areas and perform cleaning tasks accordingly.
• Collect trash from the service landings and dispose of in outside trash dumpsters.
• Vacuum and dust guest corridors.
• Pick up bed and other linen from hotel floors and transport to the laundry collection site.
• Deliver clean linen to assigned sections.
• Report maintenance issues.
• Maintain cleanliness and organization of guest areas.
• Respond to guest inquiries and assistance.
• Work as a room attendant when staffing shortages occur or during peak periods.
• Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
• Follow sustainability guidelines and practices related to HHM's EarthView program.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Ensure overall guest satisfaction.
• Perform other duties as requested by management.

Skills

Guest service awareness

Housekeeping experience

Education

High School diploma preferred

Job description

Capitol Hill Hotel in Washington, DC is seeking an overnight House Person to clean and maintain public hotel areas in line with brand standards and sustainability goals. You will greet guests, inspect areas, and perform cleaning tasks across floors and public spaces.

Responsibilities include transporting linen, reporting maintenance issues, assisting with guest inquiries, and stepping in as a room attendant during peak periods.