Night-Shift Grocery Lead & Team Coach

Harristeeter; Baltimore (MD); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Group benefits

Job summary

Harris Teeter in Baltimore, MD is hiring a Full Time Grocery Management Assistant (Overnight) to assist in supervising up to 25 associates in the Grocery Department, with potential duties in HBC/GM.

You will help plan and direct work, participate in interviews and training, evaluate performance, address complaints, and uphold company policies while delivering excellent customer service.

Qualifications

• High school diploma or GED; or two to three years related experience and/or training; or equivalent combination of education and experience.
• Commitment to unparalleled customer service; excellent communication and interpersonal skills.
• Willingness to participate in and successfully complete required training and to work with the team to increase customer satisfaction and sales.
• Complete Company's training including but not limited to new hire orientation, food sanitation, customer service network, safety, food safety, and product knowledge

Responsibilities

• Responsibilities may include interviewing and training associates.
• Planning, assigning, and directing work.
• Assist in appraising performance, rewarding and disciplining associates.
• Addressing complaints and resolving problems.

Skills

People leadership

Communication

Customer service

Training

Education

High school diploma or GED

Job description

Harris Teeter in Baltimore, MD is hiring a Full Time Grocery Management Assistant (Overnight) to assist in supervising up to 25 associates in the Grocery Department, with potential duties in HBC/GM.

You will help plan and direct work, participate in interviews and training, evaluate performance, address complaints, and uphold company policies while delivering excellent customer service.