Night-Shift Front of House Closing Lead

Chick-fil-A; Onalaska (WI); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Leadership Development

Scholarships

401(k) Matching

Closed Sundays

Free meal every shift you work

Free 24/7 Virtual Healthcare

Job summary

Chick-fil-A Onalaska is seeking a Front of House Closing Manager to lead the night shift, overseeing the Front Counter, Drive-Thru and Dining Room during evening and closing hours. You will ensure all closing tasks are completed, deposits counted, and the restaurant secured as part of a high-volume service flow.

The role requires evening/night availability (including Saturdays) and strong people skills to coach a team.

Qualifications

• Availability to work evenings through close, including Saturdays.
• Comfortable handling cash and end-of-day procedures.
• Strong people skills and a desire to serve Guests and Team Members.
• Ability to stay calm and make good decisions in a fast-paced environment.
• Reliable transportation.
• Preferred: 1+ year of shift lead, closing lead, supervisor or restaurant manager experience.
• Preferred: Experience closing a restaurant or retail store.

Responsibilities

• Lead the night: run Front Counter, Drive-Thru, and Dining Room during evening and closing shifts in a high-volume restaurant.
• Own the close: cleanliness, food safety, and closing checklists completed to standard every night.
• Count drawers, make deposits, and finalize the day accurately.
• Act as key holder and make sure the restaurant is secured at close.
• Position Team Members, manage labor, and keep speed and order accuracy high.
• Deliver our Recipe for Service and resolve guest concerns with care and urgency.
• Coach and develop Team Members, and hold the night team accountable to standards.
• Hand off a clean, stocked, ready restaurant to the morning team.

Skills

Cash handling

People skills

Decision making under pressure

Evening availability

Decision making

Reliable transportation

Job description

Chick-fil-A Onalaska is seeking a Front of House Closing Manager to lead the night shift, overseeing the Front Counter, Drive-Thru and Dining Room during evening and closing hours. You will ensure all closing tasks are completed, deposits counted, and the restaurant secured as part of a high-volume service flow.

The role requires evening/night availability (including Saturdays) and strong people skills to coach a team.