FOH Team Leader - Evening/Closing

Chick-fil-A; Onalaska (WI); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Free meal

401(k) Matching

Paid Time Off

Scholarships

Free 24/7 Virtual Healthcare

Job summary

Chick-fil-A Onalaska is seeking a Team Leader for the Front of House evening shifts. You will help run great shifts, coach Team Members, and set the tone for the night. Expect to earn $17–$19/hour, plus a free meal every shift, with the restaurant closed on Sundays.

You’ll support senior leadership in daily operations and uphold Chick-fil-A’s standards. This role focuses on serving Guests, training new hires, and maintaining a high level of hospitality.

Qualifications

• Leadership presence to guide Front of House teams.
• Strong customer service orientation.
• Experience training or coaching team members.

Responsibilities

• Lead Front of House during evening shifts in a high-volume restaurant.
• Coach team members and set the tone for each shift.
• Open/close, manage shift operations, and act as key holder.

Skills

Leadership

Customer service

Training

Job description

SERVE WITH PURPOSE.

Ready to take the next step as a leader? Join our Front of House evening team at Chick-fil-A Onalaska as a Team Leader. You’ll help run great shifts, coach Team Members, and set the tone for the night — earning $17–$19/hour, with a free meal every shift and a restaurant that’s closed on Sundays.

A Team Leader consistently demonstrates our core values, embraces the Chick-fil-A culture, and has a servant’s heart. You’ll support senior leadership in running daily operations and help keep the team accountable to Operational Excellence and our Recipe for Service.

Opportunities & Benefits:

• Pay: $17–$19/hour, based on experience
• Free meal every shift you work
• Closed Sundays
• Flexible scheduling
• Leadership Development and a clear Path to Leadership
• Learn first-hand from an experienced Operator and Restaurant Leaders
• Scholarships ($1,000–$25,000)
• 401(k) Matching for eligible Team Members
• Paid Time Off for eligible Team Members
• Free 24/7 Virtual Healthcare: Through Direct2Care, all team members and their household members have access to virtual medical care and mental health support at no cost—starting day one. No health insurance required.
• Strong Team Culture

Schedule:

• Full-time and part-time
• Evening and closing shifts, Monday–Saturday
• Closed Sundays

What You’ll Do:

• Lead the Front of House by example in a high-volume, fast-paced restaurant
• Respond to guest needs immediately and respectfully
• Help train new hires, set the tone for each shift, and act as a role model for the team
• Coach and encourage Team Members to meet our standards
• Open and/or close, lead shifts, and serve as a key holder
• Count drawers and finalize the day

What We’re Looking For:

• Strong people skills and a desire to serve Guests and Team Members
• Ability to address Team Member behavior and performance in a respectful way
• Strong commitment to superior customer service
• Excellent communication skills, both written and spoken
• Ability to work in a fast-paced environment and on a team with shared ownership
• Smile, maintain eye contact, speak enthusiastically, and make emotional connections with Guests
• Reliable transportation
• Prior experience as a shift lead, crew lead, supervisor, or team lead is preferred but not required

Most Chick-fil-A® Restaurants are operated by independent franchised business owners who make all their own employment decisions and are responsible for their own content and policies.

This job posting is for an opportunity at a Chick-fil-A® Restaurant business independently owned and operated by a local franchised Operator. If you choose to apply for this position, you understand and acknowledge that your application and any information included with it will only be submitted to the Operator. Chick-fil-A, Inc. will not receive a copy of your employment application and will not be involved in any decisions regarding whether to hire you. If you are hired for this position, you also understand and acknowledge that the Operator’s restaurant business will be your employer, not Chick-fil-A, Inc., and that the Operator is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling and supervision.

Working at Chick-fil-A Onalaska is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Our restaurant is locally owned and operated by an independent, franchised Operator who invests in the future of our Team Members and gives back to our community.