Night-Shift Family Welcoming Ambassador

Children's Wisconsin; Milwaukee (WI); On-site; USD 36,000 - 48,000; Full time

Job summary

Children's Wisconsin in Milwaukee seeks a dedicated Ambassador on a 0.9 FTE basis for the third shift. You will be the welcoming face that sets the tone for a safe, supportive, and uplifting experience for children and families.

Responsibilities include greeting with warmth, badge screening, guiding guests through the facility, assisting with destinations and transportation, and providing internal patient transport.

Qualifications

• High school diploma, GED, or equivalent.
• At least 1 year of customer service experience.
• Understanding of developmental needs across age groups—from neonatal to adult.

Responsibilities

• Welcome visitors with warmth and empathy.
• Badge and screen guests according to visitation guidelines.
• Help families with destinations and transportation.
• Provide internal patient transport.
• Stock and move wheelchairs, strollers, and carts to keep accessibility across the facility.

Skills

Customer service

Conflict management

Communication skills

Team player

Education

High school diploma or GED

Job description

Children's Wisconsin in Milwaukee seeks a dedicated Ambassador on a 0.9 FTE basis for the third shift. You will be the welcoming face that sets the tone for a safe, supportive, and uplifting experience for children and families.

Responsibilities include greeting with warmth, badge screening, guiding guests through the facility, assisting with destinations and transportation, and providing internal patient transport.