Night-Shift Expedite Tracking Specialist

Circle Logistics; Fort Wayne (IN); Hybrid; USD 22,000 - 31,000; Full time

Job summary

Circle Logistics is seeking an Expedite Track & Trace Specialist for the 3rd shift to monitor and track customer freight, providing visibility and maintaining documentation. The role requires coordinating pickups, tracking shipments in the TMS, and communicating updates to customers and internal teams.

Ideal candidates have 1–3 years in dispatching or logistics, proficiency with Excel and TMS/CRM systems, and strong communication and organizational skills.

Qualifications

• High School diploma, GED, or equivalent experience.
• Proficiency with Excel (VLOOKUP, pivot tables) and data analysis.
• Experience with TMS/CRM platforms and ability to learn new software quickly.
• Strong communication skills, written and verbal.
• Detail-oriented with excellent organizational and multitasking abilities.
• Associates or Bachelor's Degree in logistics, business, or related field is a plus.

Responsibilities

• Coordinate on-time pickup and deliveries using various software systems.
• Track and trace Expedite shipments with drivers in the TMS.
• Communicate via phone, email, and text with a sense of urgency.
• Learn reporting tools to provide data to customer reps and managers.
• Monitor freight and ensure accuracy of records (time/date stamps, seal numbers).
• Work with customer service/sales to resolve customer issues.
• May perform other duties as assigned.

Skills

Communication

Detail-oriented

Multitasking

Problem-solving

Time management

Education

High School diploma or GED

Associates or Bachelor's in logistics/business (preferred)

Tools

Excel

TMS/CRM systems

Job description

Circle Logistics is seeking an Expedite Track & Trace Specialist for the 3rd shift to monitor and track customer freight, providing visibility and maintaining documentation. The role requires coordinating pickups, tracking shipments in the TMS, and communicating updates to customers and internal teams.

Ideal candidates have 1–3 years in dispatching or logistics, proficiency with Excel and TMS/CRM systems, and strong communication and organizational skills.