Night Shift EMS Flight Dispatcher CAD & Transport

AdventHealth; Wesley Chapel (FL); On-site; USD 27,000 - 43,000; Full time

Job summary

AdventHealth in Wesley Chapel, Florida is seeking a dedicated EMS Dispatch Communications Center team member to manage field unit status, communicate critical patient information, and coordinate transport resources. The role requires strong communication, typing, and healthcare terminology knowledge.

Key qualifications include a high school diploma or equivalent, 1+ year in a relevant communications center, and preferred EMT or Paramedic certifications with a valid driver's license.

Qualifications

• High school diploma or equivalent required.
• Excellent verbal and written communication skills.
• Proficient computer/database usage and real-time documentation.

Responsibilities

• Updates the status of field units and aircraft, ensuring compliance and timely transport.
• Promptly answers incoming calls, collects pertinent information, and enters required details into the CAD system.
• Coordinates with Dispatch Supervisor to determine appropriate resources for transport.
• Relays patient updates to supervisors, medical control, transport teams, sending and receiving facilities, and the accepting physician.
• Manages high-stress phone calls from physicians and hospital staff; supports EMS Dispatch Center functions.

Skills

Verbal and written communication

Computer database skills

Real-time documentation

Critical thinking

Working under pressure

Team collaboration

Self-evaluation and feedback

Education

High School Diploma or Equiv

High School Grad or Equiv

Job description

AdventHealth in Wesley Chapel, Florida is seeking a dedicated EMS Dispatch Communications Center team member to manage field unit status, communicate critical patient information, and coordinate transport resources. The role requires strong communication, typing, and healthcare terminology knowledge.

Key qualifications include a high school diploma or equivalent, 1+ year in a relevant communications center, and preferred EMT or Paramedic certifications with a valid driver's license.