EMS Flight Dispatcher – High-Impact 24/7 Communications

1103 Team Member Services; Wesley Chapel (FL); Presencial; USD 2 675 000 - 4 280 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Benefits from Day One

403(b) Retirement Plan

Parental Leave

Resumo da oferta

AdventHealth is seeking a disciplined dispatcher to update field unit statuses and coordinate transport. You will answer calls, collect patient data, and ensure accurate CAD logs while interfacing with supervisors, medical control, and facilities.

Ideal candidates have strong communication, rapid problem-solving, and the ability to thrive in high-pressure environments, with preferred EMT/paramedic credentials and Florida background checks.

Qualificações

• Proficient verbal and written communication.
• Proficient computer/database skills.
• Real-time documentation in electronic format.
• Knowledge of AH policies, procedures, and protocols.
• Advanced computer skills.
• Utilizes all electronic resources to maintain throughput.
• Critical-thinking and problem-solving ability.
• Ability to function in a fast-paced, stressful environment.
• Ability to accept constructive feedback.
• Ability to establish cooperative relationships.

Responsabilidades

• Updates the status of field units and aircraft, ensuring compliance and timely transport.
• Promptly answers incoming calls, collects pertinent information, and enters required details into the CAD system.
• Coordinates with Dispatch Supervisor to determine resources for transport.
• Relays patient updates to supervisors, medical control, transport teams, facilities, and physicians.
• Manages high-stress calls from physicians and hospital staff.
• Assists in training and mentoring new employees and maintains knowledge of operational processes.
• Monitors radio traffic and updates unit status accordingly.

Conhecimentos

Communication skills

Computer skills

Real-time documentation

Policy knowledge

Advanced computer skills

Throughput optimization

Critical thinking

Teamwork

Feedback receptiveness

Interpersonal relationships

Formação académica

High School Diploma or Equiv

Descrição da oferta de emprego

AdventHealth is seeking a disciplined dispatcher to update field unit statuses and coordinate transport. You will answer calls, collect patient data, and ensure accurate CAD logs while interfacing with supervisors, medical control, and facilities.

Ideal candidates have strong communication, rapid problem-solving, and the ability to thrive in high-pressure environments, with preferred EMT/paramedic credentials and Florida background checks.