Night Shift: Emergency Department Registration Associate

2400 Montefiore St. Luke's Cornwall; United States; On-site; USD 30,000 - 36,000; Full time

Job summary

Montefiore St. Luke’s Cornwall in Newburgh, NY is seeking an ED Registration Associate to enhance patient access and care delivery in the Emergency Department.

You will greet patients, register on arrival, collect demographic and insurance data, and guide them on next steps in their care. You will ensure accurate, timely patient records in compliance with Joint Commission standards, DOH regulations, and hospital policies while handling calls, paging on-call staff, and responding to urgent

Qualifications

• High School diploma or equivalent.
• English communication required.
• Spanish language ability a plus.
• At least one year of medical office experience with frequent customer interaction.

Responsibilities

• Greet and register patients on arrival.
• Collect and verify demographic and insurance information.
• Advise patients on next steps in the care process.
• Maintain accurate and timely patient records per Joint Commission and DOH standards.
• Answer and direct calls, page on-call providers, and respond to urgent communications.

Skills

English proficiency

Spanish a plus

Customer service

Education

High School diploma

Tools

Basic computer skills

Job description

Montefiore St. Luke’s Cornwall in Newburgh, NY is seeking an ED Registration Associate to enhance patient access and care delivery in the Emergency Department.

You will greet patients, register on arrival, collect demographic and insurance data, and guide them on next steps in their care. You will ensure accurate, timely patient records in compliance with Joint Commission standards, DOH regulations, and hospital policies while handling calls, paging on-call staff, and responding to urgent