Night Shift Customer Care Specialist

PLS; Cincinnati (OH); On-site; USD 17,908 - 20,664; Full time

Benefits offered by this job

Medical/dental/vision insurance

401(k)

Vacation

Opportunities for advancement

Job summary

PLS in Cincinnati is seeking Customer Service Representatives to be the face of our company, delivering outstanding service and educating customers on products. Ideal candidates will have prior experience in customer service and a willingness to engage with customers.

This role requires the ability to handle cash, maintain compliance with regulations, and ensure a clean store environment. Benefits include medical, 401(k), and growth opportunities.

Qualifications

• Previous customer service experience in hospitality, financial services, retail or restaurant.
• Ability and comfort to engage with customers.
• Professional appearance and demeanor.

Responsibilities

• Provide outstanding customer service to ensure repeat business.
• Educate customers on products and services.
• Maintain a balanced cash drawer.

Skills

Customer service experience

Strong verbal communication

Attention to detail

Bilingual English/Spanish

Job description

PLS in Cincinnati is seeking Customer Service Representatives to be the face of our company, delivering outstanding service and educating customers on products. Ideal candidates will have prior experience in customer service and a willingness to engage with customers.

This role requires the ability to handle cash, maintain compliance with regulations, and ensure a clean store environment. Benefits include medical, 401(k), and growth opportunities.