Night-Shift Admissions Counselor, Behavioral Health

Acadia; Chicago (IL); On-site; USD 36,000 - 47,000; Full time

Job summary

Montrose Behavioral Health Hospital is seeking an Admissions Counselor for night shift (7 pm–7 am) in Chicago. The role involves facilitating admissions, conducting clinical intake assessments, and coordinating pre-authorization within payor guidelines.

Responsibilities include responding to inquiries, building therapeutic relationships, verifying benefits, coordinating referrals, and maintaining medical records for payer authorization.

Qualifications

• Master's degree in a social services field (psychology, counseling, social work, sociology, health administration, nursing) or RN required.
• One or more years’ experience in mental/behavioral health in a clinical or observational capacity preferred.
• CPR and de-escalation/restraint certification required; First aid may be required depending on state or facility.

Responsibilities

• Respond to inquiries about the facility within policy timeframes.
• Develop therapeutic relationships with patients and families.
• Determine benefit eligibility and communicate to patient and business office.
• Coordinate admission and transfer from referrals, and between levels of care.
• Prepare and maintain medical records to support authorization for payors.

Skills

Therapeutic communication

Customer service

Team collaboration

Education

Master's degree in social services field or RN

Current licensure (RN or CAC or relevant)

Job description

Montrose Behavioral Health Hospital is seeking an Admissions Counselor for night shift (7 pm–7 am) in Chicago. The role involves facilitating admissions, conducting clinical intake assessments, and coordinating pre-authorization within payor guidelines.

Responsibilities include responding to inquiries, building therapeutic relationships, verifying benefits, coordinating referrals, and maintaining medical records for payer authorization.