Night-Shift 911 Communications Supervisor

COUNTY OF DODGE; Hustler (WI); On-site; USD 73,000 - 81,000; Full time

Benefits offered by this job

PTO

10 holidays

HSA with employer contributions

Life Insurance

Short-term disability

Long-term disability

Flex spending

Wisconsin Retirement System

Job summary

Dodge County Sheriff's Office in Juneau, WI seeks a full-time, non-exempt Communications/Operations leader for the Sheriff’s Communications Center. This role directs staff, coordinates schedules, and ensures training and policy compliance across the division.

Responsibilities include field training for new hires, data-driven training recommendations, and maintaining coordination with public safety agencies.

Qualifications

• High School or better.
• Three years’ work experience in emergency services dispatching.
• Must pass criminal background check.
• TIME System and CPR certification.

Responsibilities

• Provides leadership in attracting, retaining, and developing an engaged workforce.
• Directs employee work and assignments, trains, evaluates work, and provides feedback.
• Coordinates and monitors work schedules and leave time.
• Monitors training requirements and staff for completion.
• Participates in recruitment/promotional, discipline, and investigations.
• Ensures policies, procedures and training comply with mandates.
• Coordinates Field Training Program for new hires.
• Analyzes data from calls and processes to improve training.
• Maintains contact with public safety agencies and handles inquiries.

Skills

Leadership

Scheduling

Training

Recruitment

Policy compliance

Communication

Time management

Confidentiality

Court testimony

Education

High School or better

Tools

Computer Aided Dispatch

GPS

GIS data

County Paging system

Job description

Dodge County Sheriff's Office in Juneau, WI seeks a full-time, non-exempt Communications/Operations leader for the Sheriff’s Communications Center. This role directs staff, coordinates schedules, and ensures training and policy compliance across the division.

Responsibilities include field training for new hires, data-driven training recommendations, and maintaining coordination with public safety agencies.