Night Shelter Operations Specialist

Golden Route Operations, LLC; Springfield (MO); On-site; USD 17,000 - 21,000; Part time

Job summary

Crosslines Community Outreach is seeking a part-time Shelter Monitor to support the Safe to Sleep program. You will help ensure shelter processes run smoothly, maintain a safe, welcoming environment for guests, and assist with guest services and policy enforcement.

Responsibilities include nightly intake, inventory management, data entry, and daily reports to staff. Collaborative work with volunteers and Case Manager is essential to uphold program standards.

Qualifications

• Must be at least 18 years old with a valid Driver’s License and a high school diploma or GED.
• Experience with homeless populations preferred; must be able to work with high-risk individuals.
• Strong judgment, crisis management, and problem-solving skills are required.
• Must be dependable, able to multitask, prioritize, and work independently or as part of a team.
• Compassion and respectful collaboration with guests, volunteers, and coworkers are essential.
• Effective written and verbal communication skills; ability to document observations objectively.
• Basic computer proficiency is required: Outlook, Teams, Word, Excel, and time tracking software.
• Position is subject to random drug screenings.

Responsibilities

• Shelter Operations: Assist in the management of daily shelter operations.
• Complete nightly guest intake and familiarize guests with shelter policies.
• Ensure guests comply with policies and complete required chores.
• Conduct accurate weekly inventory of supplies and food and submit to supervisor.
• Accurate and timely data entry for nightly attendance.

Skills

Driver's License

Crisis Management

Multitasking

Communication skills

Teamwork

Documentation

Education

High School Diploma or GED

Tools

Outlook

Teams

Word

Excel

Time tracking software

Job description

Crosslines Community Outreach is seeking a part-time Shelter Monitor to support the Safe to Sleep program. You will help ensure shelter processes run smoothly, maintain a safe, welcoming environment for guests, and assist with guest services and policy enforcement.

Responsibilities include nightly intake, inventory management, data entry, and daily reports to staff. Collaborative work with volunteers and Case Manager is essential to uphold program standards.