Night Security Dispatcher: Alarm & Access Control

Allied Universal; Sterling (VA); On-site; USD 27,000 - 38,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Financial and Health Benefits

Exclusive Perks

Job summary

Allied Universal is hiring a Security Officer Alarm Signal Dispatcher in Sterling, VA. You will monitor alarms and access control, dispatch responses, and support onsite teams with professional communication and incident handling.

The role is full-time with a night schedule, requiring flexibility and strong customer service in a commercial real estate setting. Allied Universal offers smart tools and growth opportunities, with comprehensive benefits.

Qualifications

• Alarm panel experience preferred.
• Customer service experience preferred.
• Access control and badge experience preferred.
• Age requirement: 18+ for unarmed; 21+ for armed roles.
• High school diploma or equivalent required.
• Background investigation will be conducted as per laws.
• Drug screen required where permitted by law.

Responsibilities

• Provide customer service to tenants, visitors, contractors, and client representatives per site security procedures.
• Receive, prioritize, and dispatch calls for service, alarms, access concerns, and other security incidents to the appropriate personnel.
• Monitor communication systems, cameras, alarms, and access-control activity; escalate unusual or critical situations.
• Maintain dispatch logs, incident reports, and shift communications for the site.
• Coordinate with on-site personnel and emergency responders during incidents, remaining calm and solving problems.

Skills

Alarm panel experience

Access control experience

Customer service experience

Computer/Tablet proficiency

Age requirement (18+ / 21+)

Education

High school diploma or equivalent

Job description

Allied Universal is hiring a Security Officer Alarm Signal Dispatcher in Sterling, VA. You will monitor alarms and access control, dispatch responses, and support onsite teams with professional communication and incident handling.

The role is full-time with a night schedule, requiring flexibility and strong customer service in a commercial real estate setting. Allied Universal offers smart tools and growth opportunities, with comprehensive benefits.