Night Security Agent — Luxury Hotel Guest Experience

Harwood; Dallas (TX); On-site; USD 32,000 - 52,000; Full time

Job summary

Harwood Hospitality Group, Dallas’ premier Hospitality owner-operator, seeks a Security Agent for Hôtel Swexan to maintain a safe environment for staff and guests. You will monitor surveillance, manage Lost & Found, and perform comprehensive walkthroughs across all areas of the property.

The role requires a high school diploma and 1 year of security or loss prevention experience in hotel settings, with nightlife security experience preferred. Availability for overnight shifts is expected.

Qualifications

• High school diploma or equivalent.
• 1 year experience in a Security or Loss Prevention role in a hotel/resort/residential environment.
• Nightlife security experience, preferred.

Responsibilities

• Ensure a safe environment for staff and guests and protect hotel assets.
• Monitor video surveillance periodically.
• Administer Lost & Found program and comply with hotel policies.
• Conduct interior and exterior walkthroughs of all front-of-house and back-of-house areas.
• Identify and report potential security risks to the Manager.
• Prepare and submit daily security reports.
• Document pertinent information in the logbook daily.
• Respond to emergency calls immediately.
• Report vehicle incidents, damages, accidents, theft, or missing articles.
• Report accidents and unsafe conditions to the supervisor or manager.
• Assist with escorting guests, if needed.

Skills

English communication

Guest service

Security mindset

Education

High school diploma or equivalent

Job description

Harwood Hospitality Group, Dallas’ premier Hospitality owner-operator, seeks a Security Agent for Hôtel Swexan to maintain a safe environment for staff and guests. You will monitor surveillance, manage Lost & Found, and perform comprehensive walkthroughs across all areas of the property.

The role requires a high school diploma and 1 year of security or loss prevention experience in hotel settings, with nightlife security experience preferred. Availability for overnight shifts is expected.