Front of House Host - Luxury Hotel Experience

McKinnon Operating Company LLC; Dallas (TX); On-site; USD 19,000 - 30,000; Full time

Job summary

Harwood Hospitality Group in Dallas’ Harwood District operates Hôtel Swexan and seeks a front-of-house professional. The role focuses on greeting guests, guiding them to seats, handling reservations, and delivering polished service with a warm, professional demeanor.

Candidates should have at least two years in a high-volume restaurant, fluent English, and be able to work nights, weekends, and holidays. Certifications in Food Handlers and TABC are required.

Qualifications

• Minimum of 2 years in a high-volume, fast-paced restaurant environment.
• Ability to speak English fluently for clear communication.
• Availability to work nights, weekends and holidays.
• Experience with reservations systems is a plus.
• Food Handlers and TABC certifications are required.

Responsibilities

• Greet guests promptly, usher to tables and provide menus.
• Answer calls and respond to guests’ needs.
• Coordinate floor charts and assign server sections.
• Maintain cleanliness of assigned areas and assist staff as needed.
• Relay guest requests and ensure timely service with management.

Skills

English fluency

Customer service

Communication

Multitasking

Education

Food Handlers Certification

TABC Certification

Tools

Sevenrooms

OpenTable

Job description

Harwood Hospitality Group in Dallas’ Harwood District operates Hôtel Swexan and seeks a front-of-house professional. The role focuses on greeting guests, guiding them to seats, handling reservations, and delivering polished service with a warm, professional demeanor.

Candidates should have at least two years in a high-volume restaurant, fluent English, and be able to work nights, weekends, and holidays. Certifications in Food Handlers and TABC are required.