Night POS Deployment & Support Analyst (Remote)

ManpowerGroup Global, Inc.; Greenville (SC); Hybrid; USD 60,000 - 80,000; Full time

Job summary

ManpowerGroup Global, Inc. is seeking a detail-oriented POS Analyst to support deployments, configuration management, hardware implementations, and production support across the retail environment.

The role emphasizes overnight work and close coordination with stores, vendors, and internal teams. Candidates should have POS experience, strong analytical skills, advanced Excel, SQL, batch scripting, and the ability to travel periodically to Salisbury or Mooresville, NC for training and

Qualifications

• Experience supporting and administering Point of Sale (POS) systems.
• Strong analytical and problem-solving skills.
• Advanced Microsoft Excel skills.
• Knowledge of SQL and ability to perform data analysis and troubleshooting.
• Experience with batch scripting.
• Ability to work independently with minimal supervision.
• Strong organizational skills and attention to detail.
• Ability to travel periodically to Salisbury or Mooresville, NC for training and team collaboration.

Responsibilities

• Lead and support overnight POS code deployments and store conversions.
• Manage deployment schedules and coordinate execution activities with internal teams and external vendors.
• Validate successful deployment of code and configuration changes.
• Troubleshoot deployment-related issues and coordinate resolution efforts as needed.
• Analyze and troubleshoot POS-related issues during conversions.
• Conduct root cause analysis and provide recommendations for corrective actions.
• Document findings, solutions, and deployment results.
• Provide clear communication to stakeholders regarding issues, risks, and resolutions.

Skills

POS support

SQL

Advanced Excel

Batch scripting

Deployment management

Vendor coordination

Communication

Tools

NCR Storeline

NCR Emerald 1.0

Job description

ManpowerGroup Global, Inc. is seeking a detail-oriented POS Analyst to support deployments, configuration management, hardware implementations, and production support across the retail environment.

The role emphasizes overnight work and close coordination with stores, vendors, and internal teams. Candidates should have POS experience, strong analytical skills, advanced Excel, SQL, batch scripting, and the ability to travel periodically to Salisbury or Mooresville, NC for training and