Night Player Services Specialist

Wind Creek; Bethlehem (Northampton County); In loco; USD 18.000 - 25.000; Tempo pieno

Descrizione del lavoro

Wind Creek Bethlehem is seeking an overnight Player Services Representative to provide excellent guest service, exchange cash, issue markers, and payout wagers at gaming tables, slots and sportsbook. You will balance your cashier drawer at shift end and assist with Players Club services in a fast-paced casino environment.

The role requires 18+ years old, a high school diploma or equivalent, English communication skills, and ability to work varied shifts including weekends and holidays.

Competenze

• Must be 18 years of age and eligible to work in the United States.
• High school diploma or equivalent required.
• Ability to communicate effectively in English, both oral and written.
• One year experience in a cashier, banking or cashier cage setting is preferred.
• Must pass skills testing to reach additional levels of Representative – Player Services.

Mansioni

• Arrive for shift on time and in proper uniform.
• Accept/exchange cash and chips as presented in accordance with established procedures.
• Balance cashier cash drawer at end of shift.
• Payout winning wagers.
• Issuance of all markers and verification of signatures.
• Process Front Money Deposits and Withdrawals.
• Process On-Line Gaming Deposits and Withdrawals.
• Process and cash personal checks for our Guests.
• Communicates the benefits of Players Club to guests.
• Issues new club memberships in an efficient, friendly, and professional manner.
• Assists existing members with Players Club Services.
• Actively involved with the distribution of gifts to Guests.
• Redeems benefits that guests have earned on their Players Card.
• Cross train on Ticket Redemption Unit tasks.
• Develop a working knowledge of PGCB rules, regulations and Internal Controls.

Conoscenze

Customer service

Cash handling

Communication

Teamwork

Professional appearance

Pass PGCB license

Formazione

High School diploma or equivalent

Strumenti

Cashier terminals

Computers

Descrizione del lavoro

Wind Creek Bethlehem is seeking an overnight Player Services Representative to provide excellent guest service, exchange cash, issue markers, and payout wagers at gaming tables, slots and sportsbook. You will balance your cashier drawer at shift end and assist with Players Club services in a fast-paced casino environment.

The role requires 18+ years old, a high school diploma or equivalent, English communication skills, and ability to work varied shifts including weekends and holidays.