Night Parking Lot Auditor & Guest Concierge

Parking Management Company, LLC; Burbank (CA); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Health Benefits

Supplemental Insurance

Bonus opportunities

Paid time off

Tuition assistance

Perks at Work discounts

Military friendly employer

Job summary

Parking Management Company is seeking an Overnight Lot Auditor for the Burbank, CA area. The role focuses on auditing, directing vehicles, and maintaining a safe, welcoming outdoor parking environment during the overnight shift.

Responsibilities include auditing and reconciling records, monitoring vehicle activity, reporting and documentation, and upholding security standards. The position requires independent work, reliability, and strong guest service skills in varied weather conditions.

Qualifications

• High school diploma or GED; customer service experience preferred.
• Must be able to stand, walk, and lift up to 50 lbs.
• Valid driver's license and reliable transportation; clean background check.

Responsibilities

• Audit and reconcile parking operations, vehicle counts, and logs.
• Monitor vehicle entry/exit and ensure proper ticketing.
• Complete shift reports and maintain operation logs.
• Conduct security inspections and report issues to management.
• Maintain lot cleanliness and safety, including equipment and signage.
• Provide professional hospitality and clear two-way radio communication.

Skills

Customer service

Attention to detail

Teamwork

Safety awareness

Education

High school diploma

Tools

Security systems

Job description

Overnight Parking Lot Auditor – Hotel Parking

Location: Burbank, CA
Pay Range: $20.00–$20.00 per hour
Job Type: Full-time and part-time
Schedule: Overnight shift, typically 10:00 p.m.–7:00 a.m.; weekends and holidays may be required
Status: Non-Exempt
Reports To: Hotel Self-Parking Manager

The posted pay range reflects the hourly wage Parking Management Company reasonably expects to pay for this position at the time of posting.

Join the PMC Team

Parking Management Company (PMC) is hiring a dependable, detail-oriented Overnight Parking Lot Auditor to support hotel self-parking operations.

This position monitors overnight parking activity, completes vehicle and revenue audits, maintains accurate records, assists guests, and helps keep the parking facility safe, clean, and organized. The ideal candidate is comfortable working independently, using computers and parking systems, and remaining alert throughout an overnight shift.

What You’ll Do

Parking Audits and Reconciliation

• Conduct vehicle counts and audit parking tickets, access records, payments, and operational reports.
• Compare physical vehicle counts with digital or paper records.
• Identify discrepancies and report or correct errors according to established procedures.
• Complete accurate end-of-shift audit and revenue reports.

Vehicle and Parking Activity

• Monitor vehicles entering and exiting the parking facility.
• Maintain accurate records of vehicle and ticket activity.
• Help direct traffic and support an orderly flow of vehicles.
• Identify and report unauthorized vehicles, parking violations, equipment problems, or unusual activity.

Safety and Security

• Conduct regular inspections of parking areas, entrances, exits, lighting, signs, gates, cameras, and safety equipment.
• Remain alert and responsive to potential hazards or security concerns.
• Report accidents, suspicious activity, and safety concerns to management or the appropriate authorities.
• Follow established emergency and incident-reporting procedures.
• Never place yourself or others in danger.

Guest Service

• Greet guests professionally and assist with parking-related questions.
• Provide clear directions and information about the parking facility.
• Address guest concerns calmly and promptly.
• Communicate effectively with hotel personnel, team members, management, and vendors.
• Use professional two-way radio procedures when applicable.

Lot Appearance and Equipment

• Help maintain a clean, safe, and organized parking environment.
• Inspect cones, signs, barriers, gates, ticketing equipment, and other parking materials.
• Report debris, damage, lighting problems, or equipment malfunctions.

Additional Responsibilities

• Maintain dependable attendance and arrive prepared for scheduled shifts.
• Follow PMC, hotel, safety, cash-handling, and parking procedures.
• Attend required meetings and training.
• Complete other job-related duties as assigned to support business and operational needs.

Qualifications

• High school diploma or GED preferred.
• Previous auditing, parking, hospitality, security, cash-handling, or customer-service experience preferred.
• Strong attention to detail and basic math skills.
• Ability to maintain accurate written and electronic records.
• Basic computer and mobile-application skills.
• Strong communication and customer-service abilities.
• Ability to work independently and exercise sound judgment.
• Ability to remain alert and productive throughout an overnight shift.
• Availability to work overnight hours, weekends, and holidays as scheduled.

Driving Requirement

A valid driver’s license and an acceptable motor vehicle record are required only if driving is an essential function of the assigned position. Any driving-related requirements will be applied in accordance with applicable law.

Physical Requirements and Work Environment

This position requires the ability to:

• Stand and walk for extended periods.
• Frequently move throughout parking lots, garages, and hotel areas.
• Lift or move up to 50 pounds when required.
• Use computers, mobile devices, radios, and parking equipment.
• Work indoors and outdoors in varying temperatures and weather conditions.
• Work around moving vehicles, traffic, noise, and parking equipment.

Reasonable accommodations may be provided to enable qualified individuals with disabilities to perform the essential functions of the position.

Personal Cell-Phone Use

Employees may be required to use a personal cell phone for authorized business purposes, including communication and access to work-related applications. PMC will reimburse employees for required business use in accordance with company policy and applicable California law.

Benefits

Eligible employees may have access to:

• Medical, dental, and vision insurance
• Life and supplemental insurance
• Paid time off and paid sick leave
• Paid training
• Bonus opportunities, when applicable
• Tuition assistance
• Internal leadership-development opportunities
• Nationwide employee discounts
• Additional benefits offered under applicable company plans

Benefits are subject to eligibility requirements, waiting periods, plan terms, and applicable law.

Overtime and Employment Status

This is a non-exempt position. Overtime will be paid in accordance with applicable California and federal wage-and-hour laws.

Employment with PMC is at will, subject to applicable law. Either the employee or PMC may end the employment relationship at any time, with or without cause or advance notice.

Fair Chance Hiring

PMC will consider qualified applicants with criminal histories in a manner consistent with the California Fair Chance Act and other applicable laws. Any legally permitted background review will be conducted at the appropriate stage of the hiring process.

Equal Employment Opportunity

Parking Management Company is an equal opportunity employer. Qualified applicants will receive consideration without discrimination based on race, color, religion, religious creed, ancestry, national origin, citizenship status, age, sex, pregnancy, reproductive-health decision-making, gender, gender identity or expression, sexual orientation, marital status, medical condition, genetic information, physical or mental disability, military or veteran status, or any other status protected by applicable law.

PMC provides reasonable accommodations to qualified applicants and employees with disabilities and for sincerely held religious beliefs, practices, and observances, as required by law.