Night Operations & Guest Services Attendant

FirstService Residential; Pompano Beach (FL); On-site; USD 23,000 - 25,000; Full time

Job summary

FirstService Residential is seeking an Operations Staff member in Florida to greet residents and guests, assist in property operations, and maintain logs and forms. This role emphasizes safety, incident reporting, and coordination with the Property Manager and Operations Manager for smooth day-to-day activities.

Schedule is Friday to Sunday, 10 pm–6 am. The position offers full-time benefits and a pay range of $17.50–$18.00 hourly, with opportunities to support emergency response and security

Qualifications

• High School diploma or equivalent required.
• FA CPR AED Certification is desirable.
• Two (2) or three (3) years of experience in a similar position preferred.
• Effective written and verbal communication skills.
• Must possess strong customer service background.
• Strong customer service, communication and interpersonal skills required.
• Multiple language fluency is desirable.
• Strong command of information system hardware/software is required.

Responsibilities

• Demonstrates excellent customer service, communication, and time management skills.
• Monitors Control Systems and Emergency Response Systems
• Responds to emergency situations in a timely manner.
• Accurately maintains daily logs, records, and forms.
• Maintains a safe and secure environment throughout the building/property.
• Relieve the Front Desk staff as needed.
• Assist the Receiving Department as needed in keeping deliveries and moves orderly.
• Assist with Unit Owners, Residents and Guests in a courteous, helpful manner.

Skills

Customer service

Communication

Interpersonal skills

Multilingual

Education

High School diploma or equivalency

Tools

IT systems

Job description

FirstService Residential is seeking an Operations Staff member in Florida to greet residents and guests, assist in property operations, and maintain logs and forms. This role emphasizes safety, incident reporting, and coordination with the Property Manager and Operations Manager for smooth day-to-day activities.

Schedule is Friday to Sunday, 10 pm–6 am. The position offers full-time benefits and a pay range of $17.50–$18.00 hourly, with opportunities to support emergency response and security