Evening Resident Services & Safety Coordinator

FirstService Residential; Highland Beach (FL); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Multiple medical plans

Dental

Vision

Time off benefits

Paid holidays

401k with company match

Job summary

FirstService Residential in Boca Raton, FL is seeking Operations Staff to support residents, guests, and service providers. You will greet and register guests, maintain logs, respond to emergencies, and help oversee daily operations to keep the property safe and well-organized.

The role requires strong customer service, communication, and safety skills, with a schedule of full-time hours from Thursday to Sunday, 3pm–11pm.

Qualifications

• Minimum of a high school diploma or equivalent.
• Excellent customer service, communication and time management skills.
• Experience handling logs, records and forms accurately.
• Ability to respond effectively to emergencies and maintain safety.

Responsibilities

• Demonstrates excellent customer service, communication, and time management skills.
• Monitors Control Systems and Emergency Response Systems
• Responds to emergency situations in a timely manner.
• Accurately maintains daily logs, records, and forms.
• Maintains a safe and secure environment throughout the building/property.
• Works shifts that are subject to change based on property needs.
• Be Courteous and respectful to their fellow employees, residents, and guest.
• Relieve the Front Desk staff as needed.
• Monitor the Valet Personnel, ensuring compliance with the Association’s Guidelines for vehicular traffic.

Skills

Customer service

Communication

Time management

Emergency response

Record keeping

Safety awareness

Bilingual

Education

High School diploma

Job description

FirstService Residential in Boca Raton, FL is seeking Operations Staff to support residents, guests, and service providers. You will greet and register guests, maintain logs, respond to emergencies, and help oversee daily operations to keep the property safe and well-organized.

The role requires strong customer service, communication, and safety skills, with a schedule of full-time hours from Thursday to Sunday, 3pm–11pm.