Night On-Call Hotel Guest Services Associate (Live-In)

ESA Management, LLC; Madison (WI); On-site; USD 1,102,000 - 1,240,000; Part time

Benefits offered by this job

Weekly Pay!

Competitive Wages

Great working environment

Employee Recognition Programs

Vision Insurance

401(k) Savings Plan

Employee Assistance Program (EAP)

Employee Perks Program offering dis &[

Job summary

ESA Management LLC in Madison, WI seeks a part-time NSR Suites on-call overnight associate. Responsibilities include guest check-ins, key control, and responding to emergencies while maintaining high service standards. The role offers on-site lodging, with overnight coverage and the ability to assist at nearby locations as needed.

Strong English communication and basic computer skills are required. Weekly pay, competitive wages, and employee perks accompany this opportunity in a welcoming hotel

Qualifications

• High school diploma or GED or 1–3 months related experience and/or training; or equivalent combination of education and experience.

Responsibilities

• Attend to guests on call notifications for check-ins and safety issues.
• Make and manage guest check-ins/check-outs, greet and register guests, assign rooms, collect payments.
• Maintain keys control and logging; run reports and post payments to folios when needed.
• Respond to emergencies and assist with safety procedures; cover other locations during staffing needs.

Skills

Guest service

Communication

Time management

Microsoft Office

PMS systems

Professional appearance

Education

High school diploma or GED

Job description

ESA Management LLC in Madison, WI seeks a part-time NSR Suites on-call overnight associate. Responsibilities include guest check-ins, key control, and responding to emergencies while maintaining high service standards. The role offers on-site lodging, with overnight coverage and the ability to assist at nearby locations as needed.

Strong English communication and basic computer skills are required. Weekly pay, competitive wages, and employee perks accompany this opportunity in a welcoming hotel