Night NOC Shift Supervisor | TS/SCI with Poly

CACI International Inc; Denver (CO); On-site; USD 68,000 - 142,000; Full time

Job summary

CACI International Inc is seeking an Integrated Shift Supervisor - Night Shift to direct on-shift personnel supporting the COMM Network Operations Center. The role emphasizes monitoring, escalation, and situational awareness of critical incidents across multi-source environments.

You will coordinate with Service Operations during deployments, produce executive-ready reports, and maintain logs while ensuring adherence to SLAs in a fast-paced government-focused setting.

Qualifications

• Active TS/SCI clearance with Polygraph.
• 5+ years coordinating IT operations in a 24x7 environment.
• Strong networking knowledge.
• Excellent written and presentational skills.
• Ability to summarize technical documentation for executives.

Responsibilities

• Monitor and track service-impacting changes within enterprise infrastructure.
• Coordinate deployments and assess potential impacts to operations.
• Analyze critical incident alerts and escalate per severity levels.
• Prepare and distribute outage and advisory notifications.
• Provide situational awareness to government leadership with timely reports.
• Maintain incident trackers and knowledge bases; support SLA compliance.

Skills

IT operations coordination

Networking knowledge

Written communication

Executive-level reporting

Incident management

Tools

ServiceNow

Windows OS

Job description

CACI International Inc is seeking an Integrated Shift Supervisor - Night Shift to direct on-shift personnel supporting the COMM Network Operations Center. The role emphasizes monitoring, escalation, and situational awareness of critical incidents across multi-source environments.

You will coordinate with Service Operations during deployments, produce executive-ready reports, and maintain logs while ensuring adherence to SLAs in a fast-paced government-focused setting.