Night Member Services Pro: Gym Perks & Growth

crunch; Fayetteville (AR); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Gym Membership

Opportunity for advancement

Training & development

Employee discounts

Job summary

Fitness Ventures LLC in Fayetteville, AR is seeking an Overnight Member Services Representative to welcome members, assist with inquiries, and maintain a positive, professional club atmosphere.

You will greet guests, check in members, process payments, schedule services, and communicate events. Prior front desk or hospitality experience is preferred, with CPR certification or ability to obtain it. This full-time role offers advancement opportunities and requires a professional appearance.

Qualifications

• High school diploma or GED required.
• Minimum age of 18.
• Previous customer service, hospitality, retail, or front desk experience preferred.
• Strong interpersonal, communication, and problem-solving skills.
• Ability to multitask and work effectively in a fast-paced environment.
• Demonstrated commitment to providing exceptional customer service.
• Experience working with children preferred.
• Ability to maintain a professional appearance and demeanor at all times.
• Current Child and Infant CPR Certification required or ability to obtain certification within a designated timeframe.

Responsibilities

• Greet members and guests in a friendly, professional, and welcoming manner.
• Check in members and guests accurately and efficiently in accordance with company policies and procedures.
• Communicate club events, promotions, and important announcements to members and guests.
• Process payments for club amenities and services in accordance with company procedures.
• Schedule member services, including tanning, hydro-massage, and other available amenities.
• Maintain an accurate understanding of club programs, services, operating hours, and schedules.
• Support daily front desk operations while ensuring compliance with company policies and procedures.

Skills

Customer service

Hospitality

Front desk experience

Multitasking

Professional appearance

Children experience

Education

High school diploma or GED

Tools

Club management software

Job description

Fitness Ventures LLC in Fayetteville, AR is seeking an Overnight Member Services Representative to welcome members, assist with inquiries, and maintain a positive, professional club atmosphere.

You will greet guests, check in members, process payments, schedule services, and communicate events. Prior front desk or hospitality experience is preferred, with CPR certification or ability to obtain it. This full-time role offers advancement opportunities and requires a professional appearance.