Night Member Services Associate, Fitness Club

Laredo North Fitness, LLC; Laredo (TX); On-site; USD 14,000 - 15,000; Full time

Job summary

Planet Fitness member services role at Taymax Group, LP in Laredo, TX offers a customer-centric front desk experience. You will greet members, handle sign-ups, and manage tours while ensuring smooth daily operations and payment processing.

The role emphasizes excellent communication, reliability, and teamwork in a fast-paced gym setting, with an emphasis on a positive member experience.

Qualifications

• Customer service background preferred.
• Basic computer proficiency required.
• Punctuality and reliability are a must.
• Ability to work independently and in a team.
• Positive, upbeat attitude and passion for fitness.

Responsibilities

• Greet members and guests, delivering exceptional service.
• Answer phones, check members in, and assist with tours and sign-ups.
• Handle account updates and assist the Club Manager as needed.
• Support cleaning and daily club duties to maintain a welcoming environment.
• Respond professionally to questions, escalating when necessary.

Skills

Customer service

Punctuality

Team player

Communication

Problem solving

Education

High School diploma/GED

Job description

Planet Fitness member services role at Taymax Group, LP in Laredo, TX offers a customer-centric front desk experience. You will greet members, handle sign-ups, and manage tours while ensuring smooth daily operations and payment processing.

The role emphasizes excellent communication, reliability, and teamwork in a fast-paced gym setting, with an emphasis on a positive member experience.