Membership Experience Specialist

ComForCare Home Care (Raleigh, NC); Rapid City (SD); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Dollars for Scholars Program

Employee Appreciation Program

Free Membership for self and one family member or friend

Health, Dental and Vision Insurance

Short Term Disability Insurance

Advancement Opportunities

Job summary

ComForCare Home Care (Raleigh, NC) in Rapid City is looking for a Customer Service Representative to provide exceptional service to our members and prospective members. You will be responsible for greeting members, answering inquiries, and assisting with various tasks to ensure a positive experience.

The ideal candidate should possess strong customer service skills and a good work ethic. This full-time or part-time role offers various benefits, including health insurance and opportunities for advancement.

Qualifications

• Honesty and good work ethic.
• Strong customer service skills.
• Ability to interact with customers and coworkers effectively.

Responsibilities

• Greet and meet potential members to create a pleasant customer experience.
• Handle front desk tasks, including answering phone calls.
• Assist with member check-ins, sign-ups, and cancellations.
• Help resolve member services issues as needed.

Skills

Customer Service Skills

Listening Skills

Problem Solving

Diplomacy

Communication

Education

Basic Computer Proficiency

Job description

ComForCare Home Care (Raleigh, NC) in Rapid City is looking for a Customer Service Representative to provide exceptional service to our members and prospective members. You will be responsible for greeting members, answering inquiries, and assisting with various tasks to ensure a positive experience.

The ideal candidate should possess strong customer service skills and a good work ethic. This full-time or part-time role offers various benefits, including health insurance and opportunities for advancement.