Night Manager — Luxury Front Desk & Overnight Ops Lead

fourseasons; Minneapolis (MN); On-site; USD 70,000 - 85,000; Full time

Benefits offered by this job

Comprehensive health and vision

401(k) retirement plan

Paid holiday and vacation

Discounted accommodations

Parental leave pay

Parking discounts

Job summary

Four Seasons is looking for a Night Manager to oversee Front Desk operations at the Four Seasons Hotel Minneapolis. In this key role, you will manage staff, coordinate guest arrivals and departures, and maintain high hospitality standards.

With a focus on guest satisfaction, you will respond to various requests and ensure compliance with hotel policies. The ideal candidate has at least 3 years in hospitality and possesses excellent organizational and communication skills.

Qualifications

• Minimum of 3 years of front office/hospitality experience.
• Proficient in reading, writing and speaking English.
• Ability to work irregular hours, weekends, and evenings.

Responsibilities

• Oversee Front Desk operations and staff management.
• Coordinate arrivals, departures, and billing requirements.
• Respond to guest requests and ensure satisfaction.

Skills

Organizational skills

Multitasking

Attention to detail

Customer service

Communication

Education

College education or equivalent

Job description

Four Seasons is looking for a Night Manager to oversee Front Desk operations at the Four Seasons Hotel Minneapolis. In this key role, you will manage staff, coordinate guest arrivals and departures, and maintain high hospitality standards.

With a focus on guest satisfaction, you will respond to various requests and ensure compliance with hotel policies. The ideal candidate has at least 3 years in hospitality and possesses excellent organizational and communication skills.