Night Logistics Support Supervisor - Real-Time Ops

Total Quality Logistics; San Antonio (TX); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Comprehensive benefits package

401(k) with company match

Tuition and training reimbursement

Employee discounts

Financial wellness planning

Job summary

Total Quality Logistics in San Antonio is seeking a Logistics Support Supervisor to oversee high-volume logistics operations. This role involves supervising a team, managing real-time service levels, and executing strategic adjustments for performance improvements.

The ideal candidate will have leadership experience in customer service and strong organizational skills. The position offers competitive compensation and a comprehensive benefits package, including health coverage and advancement opportunities.

Qualifications

• 1+ years of leadership experience in a fast-paced customer service industry required.
• Excellent organizational skills with keen attention to detail.
• Ability to work 11pm - 7am and manage front-line leaders.

Responsibilities

• Lead operational performance and execute strategic adjustments for service level goals.
• Coach and develop Team Leads, ensuring accountability and performance standards.
• Review and analyze performance metrics to implement improvements.

Skills

Leadership

Customer service

Organizational skills

Mentoring

Education

Bachelor’s degree in business, supply chain, or related field

Job description

Total Quality Logistics in San Antonio is seeking a Logistics Support Supervisor to oversee high-volume logistics operations. This role involves supervising a team, managing real-time service levels, and executing strategic adjustments for performance improvements.

The ideal candidate will have leadership experience in customer service and strong organizational skills. The position offers competitive compensation and a comprehensive benefits package, including health coverage and advancement opportunities.