Night Logistics Dispatcher – 2nd Shift

US Foods, Inc.; United States; On-site; USD 25,000 - 39,000; Full time

Job summary

US Foods, Inc. is seeking a Dispatcher to coordinate driver assignments and ensure timely distribution to customers.

Schedule is Sunday through Thursday, 8:00pm to 4:00am, with duties including monitoring driver performance, using Omnitracs, and escalating issues to managers. This role requires at least one year of transportation or logistics experience, strong communication, and proficiency with Word, Excel, Access and Outlook.

Qualifications

• Effective communication both verbally and in writing.
• Excellent telephone and customer service ability.
• Math, analytical, and organizational skills with high attention to detail.
• Basic computer skills with a good knowledge of programs such as Microsoft Word, Excel, Access, and Outlook.
• Problem solving and critical thinking abilities to solve problems of limited scope.
• Strong teamwork skills with the ability to support others in the department and division.

Responsibilities

• Coordinate driver activities and shuttle assignments to resolve service issues and minimize overtime, downtime, and hours of service violations.
• Ensure that customer’s needs are being met in a prompt and professional manner and elevate issues to managers and sales force.
• Coordinate trailer, tractor, and backhaul assignments to support efficient logistics operations.
• Visually inspect each driver’s appearance to verify that drivers are in proper uniform and have required PPE.
• Notify the manager / supervisor in charge and the safety specialist in the event of a vehicle accident or driver injury.
• Other duties as assigned by manager.

Skills

Effective communication

Customer service

Math/analytical skills

MS Word/Excel/Access/Outlook

Problem solving

Teamwork

Education

High school diploma or GED/equivalent

Job description

US Foods, Inc. is seeking a Dispatcher to coordinate driver assignments and ensure timely distribution to customers.

Schedule is Sunday through Thursday, 8:00pm to 4:00am, with duties including monitoring driver performance, using Omnitracs, and escalating issues to managers. This role requires at least one year of transportation or logistics experience, strong communication, and proficiency with Word, Excel, Access and Outlook.