Night Logistics Dispatcher - Omaha (2nd Shift)

US Foods; Omaha (NE); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Health insurance

Retirement benefits

Paid time off

Disability insurance

Employee stock purchase plan

Life insurance

Job summary

US Foods in Omaha, NE is seeking a Night Dispatcher to coordinate driver assignments and shuttle runs, resolve service issues, reassign routes, and escalate problems to managers to protect service levels. The role includes ensuring drivers log in, use Proof of Delivery scanners, and follow safety procedures.

This full-time position requires at least one year in transportation or logistics, a high school diploma, and strong verbal/written communication, math and computer skills.

Qualifications

• Minimum one year of transportation or logistics experience.
• High school diploma or GED/equivalent required.
• Excellent telephone and customer service ability.
• Math, analytical, and organizational skills with high attention to detail.
• Basic computer skills with knowledge of Word, Excel, Access, and Outlook.

Responsibilities

• Coordinate driver activities and shuttle assignments to resolve service issues and minimize overtime, downtime, and hours of service violations.
• Complete attendance trackers and verify that drivers are using Omnitracs properly.
• Ensure that customer’s needs are met promptly and professionally and escalate issues (late dispatch, breakdown, other service failures).
• Reassign routes as needed and ensure drivers are logging in and utilizing Proof of Delivery scanners.
• Coordinate trailer, tractor, and backhaul assignments to support efficient logistics operations.
• Visually inspect each driver’s appearance to verify proper uniform and PPE.
• Notify manager/supervisor and safety specialist in event of vehicle accidents or driver injuries.

Skills

Effective communication

Verbal communication

Written communication

Telephone skills

Customer service

Math skills

Analytical skills

Organizational skills

Basic computer skills

Education

High school diploma or GED/equivalent

Tools

Microsoft Word

Microsoft Excel

Outlook

Microsoft Access

Job description

US Foods in Omaha, NE is seeking a Night Dispatcher to coordinate driver assignments and shuttle runs, resolve service issues, reassign routes, and escalate problems to managers to protect service levels. The role includes ensuring drivers log in, use Proof of Delivery scanners, and follow safety procedures.

This full-time position requires at least one year in transportation or logistics, a high school diploma, and strong verbal/written communication, math and computer skills.