Evening Dispatch Coordinator (2nd Shift)

Performance Foodservice; Illinois; On-site; USD 25,000 - 39,000; Full time

Job summary

Performance Food Group is seeking a Dispatcher to oversee the scheduling and dispatching of delivery operations on the 2nd shift (3:00 pm–11:30 pm). You will assign drivers to trucks and ensure departures and arrivals meet the schedule, while assisting drivers with questions and weather-related issues.

Daily duties include tracking driver progress with available technology, logging trip records, communicating with customers and co-workers, and coordinating PTO coverage.

Qualifications

• High School Diploma/GED or equivalent experience.
• 1-2 years dispatch in a commercial driver experience or related area.
• Preferred: 1-2 years dispatch in the food service industry.

Responsibilities

• Dispatchers keep track of the progress drivers make along their route by using available technology.
• Check drivers in and out of terminals and transfer the trip records into a company's files.
• Communicate with drivers on a daily basis but must handle any requests and complaints from customers.
• Calculate miles for all trucks.
• Determine travel and route times so that delivery costs can be accurately determined.
• Performs other related duties as assigned.
• Monitor On-Time performance.
• Monitor Driver Hours of Service (HOS) compliance and logging.
• Communicate proactively about delivery delays or equipment issues.
• Report and coordinate equipment repairs and preventative maintenance.
• Assist in scheduling and covering PTO and call offs.

Education

High School Diploma/GED or equivalent experience

Job description

Performance Food Group is seeking a Dispatcher to oversee the scheduling and dispatching of delivery operations on the 2nd shift (3:00 pm–11:30 pm). You will assign drivers to trucks and ensure departures and arrivals meet the schedule, while assisting drivers with questions and weather-related issues.

Daily duties include tracking driver progress with available technology, logging trip records, communicating with customers and co-workers, and coordinating PTO coverage.