Night Intermodal Fleet Leader: Dispatch & Driver Success

Prime Inc

Springfield (MO)

On-site

USD 42,000 - 54,000

Full time

6 days ago
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Job summary

Prime, Inc. is seeking an entrepreneurial-minded individual to work with drivers and sales coordinators to provide first-class customer service to shipping partners. You will lead a designated fleet, manage driver availability, monitor safety and regulatory compliance, and coordinate dispatch and ramp activities.

The role emphasizes accurate payroll, strong communication, and teamwork within a fast-paced intermodal environment at Prime, Inc. based in Missouri.

Qualifications

  • Experience in customer service and ability to communicate clearly in writing and verbally.
  • Strong organizational skills and ability to multitask in a fast-paced environment.
  • Proficiency with Excel and Outlook; comfortable with using the Internet for research and communication.

Responsibilities

  • Lead and retain a designated fleet of drivers.
  • Establish working relationships with drivers and manage their availability to maximize productivity.
  • Monitor compliance with Federal DOT regulations and hours of service requirements.
  • Ensure payroll accuracy for assigned drivers.
  • Coordinate dispatch, tracking, and communication for rail ramps and driver utilization.
  • Train within the intermodal department as needed.
  • Support drivers and sales coordinators with first-class customer service.

Skills

Customer service
Communication
Multitasking
Time management

Education

Bachelor's degree in business or related field
1 year in customer service

Tools

Excel
Outlook

Job description

Prime, Inc. is seeking an entrepreneurial-minded individual to work with drivers and sales coordinators to provide first-class customer service to shipping partners. You will lead a designated fleet, manage driver availability, monitor safety and regulatory compliance, and coordinate dispatch and ramp activities.

The role emphasizes accurate payroll, strong communication, and teamwork within a fast-paced intermodal environment at Prime, Inc. based in Missouri.

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