Night Intermodal Fleet Supervisor

Prime, Inc.; Springfield (MO); On-site; USD 45,000 - 65,000; Full time

Job summary

Prime, Inc. in Springfield, MO is seeking a dispatcher to support our intermodal drivers and sales coordinators by delivering first-class customer service.

You will lead a designated fleet, manage driver availability, monitor performance, and ensure compliance with DOT regulations in a fast-paced transportation environment. The role emphasizes strong communication, organization, and hands-on training to promote safety and efficiency.

Qualifications

• Four year college degree in a business-related field or at least one year in a customer service environment.
• Excellent written and verbal communication skills.
• Proficient in Excel and Outlook.

Responsibilities

• Lead and retain a designated fleet of drivers.
• Establish a good working relationship with each driver, while managing their availability to maximize productivity of their fleet.
• Monitor and train drivers to promote company safety culture.
• Analyze dispatch information to ensure ability of driver to meet service standards.
• Manage service of all equipment.
• Manage driver performance and take proper disciplinary steps if necessary.

Skills

Customer Service

Communication

Excel

Outlook

Typing 50 WPM

Conflict Resolution

Education

Bachelor's degree in business or related field

Job description

Prime, Inc. in Springfield, MO is seeking a dispatcher to support our intermodal drivers and sales coordinators by delivering first-class customer service.

You will lead a designated fleet, manage driver availability, monitor performance, and ensure compliance with DOT regulations in a fast-paced transportation environment. The role emphasizes strong communication, organization, and hands-on training to promote safety and efficiency.