Night In-Room Dining Supervisor

Fairmont Hotels & Resorts; Austin (TX); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Paid time off

Medical, Dental and Vision Insurance

401K

Complimentary shift meal

Employee discount across Accor network

Learning programs and Educational Aid

Career growth opportunities

CSR involvement

Job summary

Fairmont Austin is seeking an In Room Dining professional to lead the guest experience and ensure exceptional service. You will supervise team members, manage stock levels, and maintain high standards for presentation and safety.

Join a luxury property with strong development opportunities and a collaborative, inclusive team culture. The role offers on-site work in Austin with access to comprehensive employee benefits and learning programs.

Qualifications

• Excellent communication and interpersonal skills.
• Ability to work well under pressure in a fast-paced environment.
• Strong PC skills and familiarity with standard software.
• Experience in Room Service is preferred.

Responsibilities

• Consistently offers professional, engaging and friendly service.
• Maintain professional presentation at all times.
• Ensure guest satisfaction by adhering to In Room Dining standards.
• Assist staff to ensure the best possible service.
• Oversee stock controls and beverage security as needed.
• Supervise In Room Dining colleagues and assign tasks.

Skills

Excellent communication

Fast-paced environment

Team player

Problem solving

PC skills

Tools

Micros POS

Microsoft Windows

Job description

Fairmont Austin is seeking an In Room Dining professional to lead the guest experience and ensure exceptional service. You will supervise team members, manage stock levels, and maintain high standards for presentation and safety.

Join a luxury property with strong development opportunities and a collaborative, inclusive team culture. The role offers on-site work in Austin with access to comprehensive employee benefits and learning programs.