Night In-Room Dining Coordinator

Four Seasons; New Orleans (LA); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

401k matching

Medical, dental and vision benefits

Excellent Training and Development

9 Paid Holidays including Mardi Gras

Complimentary Employee Meal

Discounted accommodations

Discounted parking near hotel

Complimentary Dry Cleaning for Uniform

Job summary

Four Seasons Hotels and Residences New Orleans is seeking candidates to join our in-room dining team as an In-Room dining coordinator. You will assist guests by taking orders, relay special requests to the kitchen, and coordinate delivery of orders to guest rooms.

The role requires 1-2 years in Food & Beverage, RSV/ServSafe certifications, and excellent English communication. You will work 10:00 p.m.–6:00 a.m., including weekends, in a luxury, guest-focused environment with comprehensive

Qualifications

• Fluency in English reading, writing, and oral proficiency is required.
• 1-2 years’ experience working in Food & Beverage and customer service preferred.
• RSV permit and ServSafe certifications required.

Responsibilities

• Answer the telephone courteously and collect all information to process orders per Four Seasons standards.
• Describe menu items to guests with vivid details on origin, taste, and preparation.
• Communicate guest orders to the kitchen using the hotel's POS system, including special requests.
• Check orders against the original guest requests and coordinate delivery to guestrooms promptly.
• Close guest checks accurately; record charges and gratuities; address guest needs and concerns.
• Coordinate amenity deliveries, ensuring requests are received and fulfilled promptly.
• Work harmoniously with colleagues and supervisors.

Skills

English fluency

F&B experience

Customer service

Job description

Four Seasons Hotels and Residences New Orleans is seeking candidates to join our in-room dining team as an In-Room dining coordinator. You will assist guests by taking orders, relay special requests to the kitchen, and coordinate delivery of orders to guest rooms.

The role requires 1-2 years in Food & Beverage, RSV/ServSafe certifications, and excellent English communication. You will work 10:00 p.m.–6:00 a.m., including weekends, in a luxury, guest-focused environment with comprehensive