Night Hospital Switchboard & Communications Specialist

AdventHealth; Rome (GA); Hybrid; USD 19,000 - 29,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Paid time off from day one

401(k) retirement plan

Parental leave

Career development

Well-being resources

Mental health resources

Job summary

AdventHealth is seeking a courteous and capable call center associate for night shifts in Rome, GA. You will manage after-hours communications, maintain records, and relay information efficiently to departments and staff. A strong customer service background and English proficiency are essential.

Responsibilities include handling calls, updating on-call lists, and supporting disaster code communications while maintaining a professional demeanor in a fast-paced environment.

Qualifications

• Requires proficient English, clear communication, and customer service experience.
• Experience handling high-volume calls preferred.
• Must be detail oriented with accurate data entry and documentation.

Responsibilities

• Answer calls promptly and route to proper departments.
• Maintain a log of activities, requests, and issues.
• Learn and apply hospital disaster codes as required.
• Provide courteous, professional interactions with patients and staff.
• Support after-hours needs as needed.
• Assist with overhead announcements and call forwarding as required.

Skills

English proficiency

Effective communication

Customer service

Attention to detail

Time management

Multitasking

Problem solving

Bi-lingual preferred

Education

High School diploma or equivalent

Tools

Microsoft Office Suite

Job description

AdventHealth is seeking a courteous and capable call center associate for night shifts in Rome, GA. You will manage after-hours communications, maintain records, and relay information efficiently to departments and staff. A strong customer service background and English proficiency are essential.

Responsibilities include handling calls, updating on-call lists, and supporting disaster code communications while maintaining a professional demeanor in a fast-paced environment.